Surprising fact: Best Buy doesn’t accept returns on TVs that are too large. No, seriously. If you bought a TV larger than 65 inches, they won’t take it back in the store. You have to schedule a pickup, which involves a truck, a window of time from 6 AM to 8 PM, and a lot of praying that the delivery guy doesn’t drop it.
Imagine explaining that to your spouse: “Honey, I can’t return the 75-inch TV because it would be too inconvenient for everyone. We’re keeping the cinema-sized rectangle that makes our cat look like a mouse. Forever.” This is how people end up with a TV in their bedroom, then the kitchen, then the bathroom. “It’s for watching the news while I shower!” you’ll say, defensively.
The Final Verdict: A Love-Hate Saga
Look, Best Buy’s return policy isn’t the worst. At least they don’t make you recite a Shakespearean sonnet or sacrifice a bag of HDMI cables to the return gods. But you must be smart. Save the box. Buy the Geek Squad plan if you’re clumsy. And for the love of all that is pixel-perfect, count your dead pixels the minute you unbox the thing.
If you follow these rules, you’ll be fine. If you don’t, you’ll end up like my neighbor, who now owns three TVs in various sizes and a storage unit full of boxes. He calls it his “Best Buy museum.” I call it a cry for help. So go forth, buy your giant screen, and remember: the return clock is ticking. And it’s never on your side.
