Look, having dementia is no joke. But council tax? That’s a joke we can laugh at. The same system that sends you confusing letters also has a hidden “you’re excused” button.
Council Tax Reduction for People with Dementia - Birmingham Carers Hub
Push that button. Or, you know, ask someone to push it for you. And if you forget you asked? That’s totally fine. The discount will still be there.
What if you pay by direct debit?
Stop it. Immediately. Cancel the direct debit once you get the exemption letter. Otherwise, you’ll be fighting to get your money back. And nobody wants to fight a giant, slow-moving bureaucracy while dealing with memory fog.
Save yourself the headache. Literally.
