The store is inside the beautiful, curvy St James Quarter, which is like a glass spaceship that landed gently in the city centre. The directory helps you navigate the whole complex, from the car park to the exit, without needing a compass or a therapist.
I once walked in circles for ten minutes looking for the John Lewis entrance. Then I saw the directory. It glowed softly, like a lighthouse in a storm of confused shoppers. I actually said, “Thank you.” Out loud. To a sign.
