The redemption process differs between Android and iOS users. Android players can redeem codes directly within the app, while iOS users must visit Niantic's official website due to Apple's payment policies.
Redemption Steps for Android Users
Open Pokémon GO and tap your avatar in the bottom left corner. Navigate to the Shop by tapping the shopping bag icon. Scroll to the bottom of the Shop menu where you'll find a text field labeled "Promos." Enter your code carefully, checking for correct capitalization and spacing. Tap "Redeem" and your rewards will appear immediately in your inventory.
Redemption Steps for iOS Users
iOS players need to visit the official Niantic offer redemption website. Log in using the same credentials linked to your Pokémon GO account—whether that's Google, Facebook, or Niantic Kids. Enter the promo code in the provided field and submit. Launch the game to collect your rewards from the item bag.
This extra step for iOS users stems from Apple's App Store guidelines regarding in-app purchases and promotions. While it adds a minor inconvenience, the process remains simple enough to complete in under a minute.