1. British Gas
Oh, British Gas. You’re like that one friend who always promises to help you move, then “forgets” on the day. They’re the UK’s biggest supplier, but size doesn’t equal kindness. Last year, they faced complaints about billing errors and long wait times on the phone—sometimes over 30 minutes. Picture that: you’re making a cuppa, and by the time someone answers, your tea’s gone cold. Not ideal.
2. E.ON Next
E.ON Next tries to be the trendy, modern cousin of E.ON, but like a shiny app that crashes, it often fails the basics. Customers report sudden price hikes without warning—like discovering your favourite biscuit tin is full of oatcakes. You expect sweetness, you get disappointment. Ouch.
